Century Bank

  • Electronic Services Specialist

    Location US-MA-Medford
    Posted Date 2 weeks ago(6/8/2018 2:47 PM)
    # Positions
    1
    Position Type
    Full Time
    Work Schedule
    Monday-Friday 8:30AM-5:00PM
  • Overview

    Position involves processing and support for operational functions with Cash Management Support, Online Banking and all related services. Wire Transfers including domestic and international requests. Provide support over the phone to customers using our online banking products and services.

    Responsibilities

    • Monitors and/or ensures compliance with Federal and State laws and regulations; including but not limited to the Bank Secrecy Act and Anti Money Laundering, in addition to, Bank operation policies and procedures.
    • Provide quality Customer Service and assistance to customers and internal customers with a timely resolution.
    • Process operational functions within a timely and accurate manner.
    • Receive requests for outgoing domestic and international wire transfers and process accordingly.
    • Receive requests for online account opening and process requests based on regulations and policies.
    • Process requests for online banking setup and services.
    • Monitor alerts for suspicious activity within online banking and take actions as necessary.
    • Attend internal/external training sessions as required.
    • Compile monthly reports for statistical purposes.
    • Communicate job related information and problems to Manager/Supervisor.
    • Other duties as assigned.  

    Qualifications

    High School or equivalence required. 1-3 years of prior related experience required. Working knowledge of computer applications.

     

    Individual must possess customer service skills, be detail oriented and have an understanding of banking practices.

     

    Century Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

    Options

    Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
    Share on your newsfeed