Build relationships with Lockbox customers through delivery of exceptional customer service.
The qualified candidate will possess prior customer service experience through telephone, email, and direct face-to-face contact. Clear concise and professional verbal and written communication skills. Sound analytical and organizational skills, with the ability to recognize and differentiate the various types of issues. Ability to multi-task, remain flexible, adapt to change, and work in a fast-paced environment.
Possess proficient skills to create and manipulate spreadsheets, databases, and documents utilizing Microsoft software tools, i.e. Office, Access, etc.
The physical demands listed are typical of those an employee must meet to successfully perform the essential duties of this job. We may make reasonable accommodations to enable individuals with disabilities to perform those duties. While performing the duties of this job, the employee is regularly required to talk, see, hear, read, write, walk, sit, stand, stoop, kneel or bend; reach with hands and arms; use office equipment such as computer, telephone, calculator, and fax machine. The employee must occasionally lift and/or move up to 25 pounds.
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