Century Bank

  • IT Administrative Assistant

    Location US-MA-Medford
    Posted Date 1 week ago(1/9/2019 10:12 AM)
    # Positions
    1
    Position Type
    Full Time
  • Overview

    Serve as Administrative Assistant for the Information Technology department.  Monitor the Century Bank Helpline and provide first-level technical support for customer issues.

     

    Responsibilities

    • Serve as Administrative Assistant for department. 
    • General document management (filing, faxing, scanning, printing, etc.)
    • Prepare and review weekly and monthly reports.
    • Calendar management
    • Set up and break down audio-visual equipment for meetings. 
    • Monitor Helpline and provide first-level technical support for customer issues.
    • Provide timely communication on ticket status and resolution.
    • Perform additional duties as requested.

     

    Qualifications

    High School diploma and one to two years related experience and/or training. Possesses an understanding of basic computer systems hardware and software and has knowledge of office applications. 

     

    Is able to read and interpret documents and to write routine reports and correspondence. Can speak effectively before groups of customers or employees of the organization. Ability to prioritize responsibilities in a fast paced environment. Demonstrates good reasoning and customer service skills.

     

    Century Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

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